Job Description
Our retail clients is looking for a Carrier Management Specialist to join their team. This role will require you to be oniste 4 days weekly, working 1 day remotely. You will oversee the end-to-end management of carrier performance to ensure freight is picked up and delivered on time and in full. This includes coordinating appointment scheduling and managing load assignments to maximize efficiency and service quality. You will serve as a point of contact for both carriers and brokers, maintaining strong relationships to resolve issues quickly and effectively. A critical part of your role will be analyzing performance data, using Excel to build reports and pivot tables, and identifying areas for improvement through root cause analysis. You will work closely with internal stakeholders and leadership to drive operational success, problem-solve issues as they arise, and ensure a high standard of service delivery across all carrier operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Minimum 1+ year of experience in carrier management, load management, appointment management, or supply chain
Experience working for a broker or in a CSR (Customer Service Representative) capacity
High school diploma with at least 5 years of industry experience
Basic Excel skills, including ability to build pivot tables
Strong problem-solving skills and ability to perform root cause analysis
Effective communication and organizational skills Additional experience in managing carrier performance and issue resolution
Exposure to both client and carrier-facing environments
Strong track record of on-time delivery performance improvement null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
...Job Description Job Description Mechanical Engineering Intern - Summer 2026 Location: Cedar Rapids, Ankeny, and/or Madison, WI Position... ...Join our company of professionals for a summer internship in the exciting A/E/C industry as we design high performance...
...Summary We are seeking a Physician Assistant to join our clinic in the Sacramento area. We are expanding and need Providers to join our outpatient practice. We treat children and adults and we employ the full Psychiatric interdisciplinary tea Job Responsibilities...
...unload deliveries as well as stock and merchandise products on the sales floor and backrooms. If you love working in a fast-paced and... ...that quantity, quality and products delivered match invoices and assist department in tracking vendor credits and records of inventory,...
...PURPOSE This union position is responsible for maintenance, repair, and modifications to plant facilities and equipment and documenting... ...prescribed limitations; \n Computer skills required, use of laptop, tablet, HMI, PLC required, including knowledge of \n...
...General information Job Title Airport Ramp Agent- Full Time - RDM Date Tuesday, March 25, 2025 Entity... ...ramp and SIDA training to obtain airport authority identification security. Must be able to lift / carry / push / pull and move items...