Job Description

Health Information Management Supervisor

The County of Los Angeles is seeking a qualified individual to fill the position of Health Information Management Supervisor. This role offers an annual salary range of $84,757.20 to $114,219.36 and is located in Los Angeles County, CA.

This position is part of the Health Services department and is available for full-time employment. The requisition number for this position is Y1409D. The application filing period will begin on May 30, 2025, at 8:00 a.m. (PT) and will continue until the position is filled.

No out of class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals, DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion.

To advance the health of our patients and our communities by providing extraordinary care.

Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility.

Provide oversight and supervision of Coding, Release of Information, and Document Imaging teams including training, performance management, and workflow.

Conduct staff meetings, ensure staff development, as well as provide orientation and training.

Analyze coding data to identify patterns for quality improvement.

Act as a subject matter expert for Coding which includes abstracting and reviewing charges.

Perform Quality Reviews for Coding/Release of Information and Document Imaging. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements.

Monitor compliance with Official Coding Guidelines, Current Procedural Terminology (CPT) Guidelines, Coding Clinic, CPT Assistant, Centers for Medicare and Medicaid Guidelines, and other regulatory guidelines.

Responsible for developing and providing training for all new staff as well as process improvement training for current staff for all areas.

Prepare and conduct performance reviews for staff with review by the department leadership.

Keep Health Information leadership informed on staff performance, personnel issues, and helps to identify training opportunities. Provide feedback and make recommendations for commendations, performance reviews, and progressive disciplinary actions.

Work closely with DHS facilities, Enterprise Health Information Management (EHIM) Leadership, Legal, Compliance, Risk Management, and Information Technology on HIM operations system, processes, and issues.

Prepare biweekly/monthly reports to HIM Leaderships by utilizing the Release of Information module, work queues, and reports in established systems. Provide reports to management and monitor compliance.

Act as necessary by adjusting staff and managing workflow proactively to have coverage.

Keep up to date on Health Insurance Portability and Accountability Act (HIPAA), state requirements, and compliance rules to serve as a subject matter expert. Provide training to staff and ensure they remain informed of the latest developments.

Complete online incident reporting when breaches occur and submit for leadership review. Conduct a thorough review of breach details and developing strategies to prevent future occurrences, while also providing recommendations for improvement to management.

Assists with the development of policies and procedures related to release of information, medical record data, and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity.

Participate in projects and meetings as required to address Release of Information, Coding, Document Imaging.

Actively promotes staff development, including training and retraining as needed. Conducts regular one-on-one meetings with employees and holds unit meetings as necessary.

Monitors the timely retrieval of records from various units. Ensures timely and accurate document scanning, as well as the implementation of Quality Assurance and Validation processes.

Maintains and coordinates adequate scheduling and staffing to support operational needs.

Performs other pertinent duties as assigned by HIM Leadership.

Requirements to qualify include:

Option I: Registered Health Information Technician (RHIT) certification issued by the American Health Information Management Association (AHIMA), and three (3) years of technical health information experience*, including medical records coding. One (1) year of which must have been in a supervisory capacity** over medical records coding and other Health Information Management staff.

Option II: Registered Health Information Administrator (RHIA) certification issued by the American Health Information Management Association (AHIMA), completion of a Bachelor's degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education, and two (2) years of technical health information experience*, including medical records coding. One (1) year of which must have been in a supervisory capacity** over medical records coding and other Health Information Management staff.

Option III: Certified Coding Specialist (CCS) certification issued by the American Health Information Management Association (AHIMA) and four (4) years of technical health information experience*, including medical records coding. One (1) of the required experience must have been in a supervisory** or senior/lead*** capacity over medical records coding and other Health Information Management staff.

Physical Class II Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

A valid California Class "C" Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

To qualify for this position, you must include a legible copy of the required certification which shows the title of the certificate, the number, date issued, date of expiration, and the name of the issuing agency. To qualify under Option 2, you must also provide an official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing.

Additional credit will be given to applicants that possess the following desirable qualifications:

• Health Information Management experience in an acute care/large academic medical center setting or integrated healthcare system
• Project management experience within healthcare
• Experience managing a Release of Information Unit
• Experience in a supervisory capacity over medical records coding and other Health Information Management staff in an Ambulatory Surgery or Outpatient Surgery facility
• Experience with any of the following software programs: Microsoft Word, Microsoft Excel, Microsoft PowerPoint

This examination will consist of an evaluation of certification and experience based upon application information and supplemental questionnaire weighted 100%. The passing score for the assessment is 70%.

Applications are processed as they are received and added to the eligible register accordingly. Candidates who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates. Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as "See Resume" or referencing other unsolicited materials/documents will not be considered a response.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

The County of

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