Job Description

We are seeking a proactive, detail-oriented Carrier Management Specialist to join our centralized Transportation Management team in Novi, MI. This role serves as a critical point of contact for carrier-related functions within our regional network, ensuring reliable and cost-effective transportation solutions across North America. The ideal candidate will be skilled at sourcing and onboarding carrier capacity, cultivating strong partnerships, and leveraging data-driven insights to enhance performance and service delivery.

KEY DUTIES AND RESPONSIBILITIES

• Serve as the primary liaison for carrier management within an assigned region, providing expert support and guidance to internal teams.

• Build and maintain a dependable carrier network to ensure consistent capacity and competitive pricing.

• Partner with operations to secure commitments, award freight, and align carriers with business requirements.

• Facilitate carrier onboarding (OTR and Drayage), including contract administration, insurance compliance, and safety rating monitoring.

• Create and maintain carrier scorecards; track and evaluate performance through KPIs.

• Monitor P44 compliance and ensure adherence to reporting requirements.

• Encourage carrier participation in sustainability initiatives, including SmartWay.

• Support compliance efforts, including double broker monitoring and prevention.

• Maintain and update biannual carrier profiles to ensure accuracy and compliance.

• Assist Carrier Managers (CMs) with operational needs, capacity sourcing, and issue resolution.

• Provide administrative support, including mailroom functions and other miscellaneous tasks as assigned.

• Support special projects and network optimization initiatives, including seasonal or volume-based capacity shifts.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• 3 years of experience in carrier relations and capacity procurement; background in temperature-controlled truckload, regional LTL, Drayage, or dedicated providers preferred.

• Strong knowledge of transportation operations and carrier cost drivers.

• Bachelor's degree in a related field preferred.

• Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook).

• Strong analytical, problem-solving, and communication skills (both written and verbal).

• Familiarity with contract administration and compliance processes preferred.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

Working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (

At Lineage Logistics, helping to feed the world is more than a job - it's a purpose we live every day. Lineage is one of the world's leading temperature-controlled logistics companies. Driven by our core values, we're reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's annual list of the World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you'll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

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