Job Description

Standardized Patient

A Standardized Patient is a person who has been coached to represent the history, personality, physical findings, and emotional structure and response pattern of an actual patient accurately and consistently at a particular point in time. LUCOM employs Standardized Patients in the training and evaluation of health care professionals. Standardized Patients are interviewed and examined by male and female healthcare students. Patients will be audio and/or videotaped during simulation. With oversight and direction from the Assistant Director for Standardized Patients and the Assistant Director for Simulation, the Standardized Patient I assists with the implementation and delivery of simulation activities in the training of healthcare professionals. The basic function of an SP is to simulate medical scenarios or cases with learners in teaching and/or assessment activities. Standardized patients will be instructed and trained for a given case. During teaching or assessment activities, SPs should expect that the learner may interview, counsel and/or physically examine them.

Essential Functions and Responsibilities

• Works in a professional manner when interacting with learners, faculty, staff, and peers.
• Simulates all aspects of the scenario, including history of current problem, affect/behavior, and physical findings, in a standardized, accurate, and reliable manner.
• Accurately and consistently completes checklists.
• Accepts ongoing feedback from supervisor/trainer and incorporates into case simulation.
• Provides feedback to learners and colleagues in a constructive manner.
• Must have access to email communications and have basic computer skills.

Education and Experience

• High school degree or GED required.
• Demonstrated ability and willingness to work cooperatively with learners, faculty, and staff.
• Demonstrated ability to be instructed to consistently simulate a case scenario in a standardized, accurate and reliable manner.
• Demonstrated flexibility and reliability with scheduling and assignments.
• Acting background or previous experience in a standardized patient role is preferred.

Knowledge and Skills

• Knowledge of medical terminology preferred.
• Ability to maintain confidentiality.
• Demonstrated time management skills and organizational skills.
• Ability to problem-solve.
• Reliability and punctuality.
• Commitment to the education of health professional.

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Ability to interpret, adapt, and apply knowledge of guidelines, policies, and procedures in a variety of situations.
• Ability to contribute to a team environment and contribute expertise at appropriate times while recognizing each team members strengths and contributions.
• Use of "listen first" communication style to ensure that everyone is heard so the best decision can be reached.
• Excellent interpersonal skills, with the ability to show respect to their colleagues and to work in a collegial manner.
• Knowledge and sensitivity to critical and subtle issues which can potentially impact academic performance and wellness, particularly for students from culturally and socio-economically diverse backgrounds.
• Demonstrated experience effectively advising students.
• Passion to ensure both academic success and overall personal wellness.
• Ability to maintain strict confidentiality in accordance with FERPA guidelines.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Basic computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Exercise critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active learning by understanding the implications of new information for both current and future problem-solving and decision-making needs.
• Systems analysis and evaluation to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes; identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Skilled negotiator, with the ability to positively persuade and influence behaviors.
• Exercise time management of self and team members.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly lift 10 or fewer pounds.

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Working environment may include facilitation of events outdoors occasionally.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.

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